Pulau Pangkil is – despite its relatively close proximity to Singapore - in Indonesia. We will offer you as much help as time and resources permit, but it is the responsibility of the group organiser and/or individual guests to get themselves to Bintan (a big Indonesian island near Singapore) and through Immigration (ie you will probably need a Visa). As the experienced Pangkil guests know, at the end of the day, the journey is pleasant and straightforward.

FERRY BASICS
By far the majority of our guests arrive from Singapore. It is also possible to arrive from Batam (another Indonesian island with an international airport) or even by ferry from parts of southern Malaysia. We will pick up guests either at:

  1. Tanjung Pinang (“TP”), the largest town on Bintan (which has a ferry terminal). This is our preferred pick-up point. OR
  2. The Bintan Resort Ferry Terminal (ferry route not shown on the map) is officially known as “Bandar Bentan Telani”. This area is also know as “Lagoi”

Note that the Tanah Merah Ferry Terminal (“TMFT”) is the departure point in Singapore. We recommend, in order of preference, the following journeys from Singapore to Pangkil and back:

OUTBOUND: TMFT to TP | INBOUND: TP to TMFT
This route offers the shortest end-to-end journey time. Visas On Arrival (VOA) ARE NOW AVAILABLE in Tanjung Pinang. We strongly encourage you to use this port.

OUTBOUND: TMFT to Lagoi | INBOUND: TP to TMFT
VOAs can also be obtained in Lagoi (for most nationalities) The disadvantage is that the road trip from Lagoi takes a lot longer. YOU WILL NEED TO GIVE US A GOOD REASON WHY YOU WANT TO USE THIS PORT. One-way tickets ONLY to Lagoi should be bought. Pangkil will buy your one-way return tickets from TP and invoice you on the island.

OUTBOUND: TMFT to Lagoi | INBOUND: Lagoi to TMFT
The overland journey back to Lagoi after a weekend in Pangkil is LONG ! Trust us – you don’t want this option.

FERRY COMPANIES: SINGAPORE TO LAGOI
There is only one ferry company operating from TMFT to Lagoi. It is Bintan Resort Ferries (BRF). It is a monopoly and hence more expensive at peak periods. Their ferries are excellent. The last ferry to Lagoi goes at 20:00 (8pm). We STRONGLY recommend that you don’t catch this one, especially on a Friday as the visa queues will be long. You will only get to Pangkil at around midnight. We recommend the 17:00 (5pm) ferry or earlier.
Contact details & online booking at: www.brf.com.sg

FERRY COMPANIES: SINGAPORE TO TANJUNG PINANG
On 1st Dec 2004, the ferry timetables for all three ferry companies operating to and from Tanjung Pinang were harmonized and a code-sharing agreement began. On 15th December 2006 THIS CODE-SHARING ARRANGEMENT FELL APART. YOU SHOULD BE ABLE TO TRANSFER TICKETS BETWEEN PENGUIN AND FALCON, BUT WAVEMASTER NOW OPERATES TOTALLY INDEPENDENTLY. AS OF 1ST JANUARY 2008 WE UNDERSTAND THE TIMETABLE BELOW TO BE VALID. PLEASE DOUBLE-CHECK WITH THE OPERATORS AS IT COULD CHANGE AT ANYTIME.

FERRY COMPANY TMFT TO TP (SING TIME) TP TO TMFT (INDO TIME)
  Monday to Friday Monday to Friday
PENGUIN - 07:00
FALCON 09:10 10:10
WAVEMASTER 09:30 11:30
PENGUIN 12:30 14:00
FALCON 15:00 16:00
WAVEMASTER 15:30 16:30
PENGUIN 18:20 -
FALCON - -
  Saturday, Sunday & Holidays Saturday, Sunday & Holidays
PENGUIN - 07:00
FALCON 08:50 10:00
WAVEMASTER 09:15 10:25
PENGUIN 10:20 12:00
FALCON 13:10 14:00
WAVEMASTER 13:30 14:25
PENGUIN 15:30 16:30
FALCON 17:10 18:00
WAVEMASTER 17:30 18:30
PENGUIN 18:20 -
FALCON - -

FERRY COMPANIES: SINGAPORE TO TANJUNG PINANG
Brief contact details and notes are as follows:

PENGUIN
+65 6542 7105
Ferries are OK. Penguin takes credit cards. Click Here for the Penguin Website

FALCON
+65 6542 6786
Untidy ferries – but quick. Don’t take credit cards.

BERLIAN/WAVEMASTER
+65 6786 9959
Very new, Australian-built ferries. Clean and fast. Don’t take credit cards.

ADVANCE FERRY BOOKINGS
The ferries aren’t always full and it is possible to book a few days ahead in some cases. However ferries to Lagoi (especially late on Fridays), and all ferries on - or a few days before - major Indonesian OR Singaporean public holidays can book out up to a month or more before the departure date. We strongly recommend you start looking into the ferry situation as soon as you’ve booked Pangkil. As a minimum you need to start making reservations for your group a month before the trip to Pangkil.

JOURNEY INFORMATION
TANAH MERAH FERRY TERMINAL
All ferries for both Lagoi OR Tanjung Pinang leave from the Tanah Merah Ferry Terminal (TMFT) which is near Changi Airport. DO NOT go to the World Trade Centre. DO NOT go to the Changi Ferry Terminal (which is close to TMFT, but has ferries to Malaysia). You should be at the TMFT at least 45 minutes before departure.

The directions to get to TMFT are as follows: Leave the ECP (the main highway) at Exit 2A. Follow the Changi Coast Road past the SAFRA golf course. Turn right into the Tanah Merah Ferry Road, just after the turn-off to the SAFRA Country Club.

JOURNEY TIMES
After your trip on one of the public ferries, you’ll be met at either Lagoi or Tanjung Pinang by one or more of our staff members. We have a blue 25-seater bus which will often be used for the land leg of the journey. For small groups, we will sometimes hire one of the local Kijang Taxis (A Kijang is an Indonesian-produced four-wheel drive vehicle). You will then be escorted over land to the southern port, also (confusingly) called Kijang. You will pass the military airport on the way which is called … you guessed it … Kijang !

We own our own jetty near Kijang. Unfortunately for a number of complicated reasons we cannot use it at the moment. Boarding our launch takes place at a jetty owned by a big industrial site. It’s not pretty, but is safe and cuts down on the launch trip to the island.

Approximate journey times are as follows:

LEG VIA TANJUNG PINANG (TP) VIA LAGOI
PUBLIC FERRY 1 ½ TO 1 ¾ HOURS SLIGHTLY LESS THAN 1 HOUR
PANGKIL BUS ½ HOUR 1 ½ TO 2 HOURS
PANGKIL LAUNCH ½ to ¾ HOUR ½ to ¾ HOUR
DEPARTING PANGKIL 2 HOURS BEFORE FERRY 3 HOURS BEFORE FERRY

The end-to-end journey from Singapore to Pangkil via TP is about 3 hours (The current record is 2 hours & 40 minutes). Via Lagoi it is about 3 ½ hours. Note that the return trip from Pangkil can take a little longer as we have to build in some buffer time to ensure that you do not miss your public ferry. You will have to leave Pangkil at least 2 hours before the departure time of your public ferry (if from TP) and 3 if you’re leaving from Lagoi. Please note that our staff will tell you when to leave our island paradise, but are naturally not very ‘pushy’. It is ultimately the Group Organizer’s responsibility to make sure all of their guests have settled the collective bill, packed and boarded the launch with time to spare.

OTHER
PANGKIL CHARGES
A single return trip for the group (on the Pangkil bus and Pangkil launch) is included in the basic island charge. We are happy to cater for additional arrivals and departures, however these are charged at SGD125 per trip (regardless of how many people there are in that sub-group).

ADVANCE NOTICE
We ideally need 72 hours notice of final group numbers and specific arrival times. Return journey times can be sorted out with our Customer Service Manager on the island. The departure times for return trips via Tanjung Pinang can be changed (providing it isn’t a public holiday) with relative ease. The Bintan Resort Ferries tend to be full on Sundays and this will be harder to do.

ONE-WAY TICKETS FROM TANJUNG PINANG TO SINGAPORE
If you need one-way tickets from TP to Singapore then let us know and our staff will purchase the tickets in Tanjung Pinang and add the cost (SGD20 to SGD23 – depends on the exchange rate) to your final invoice on Pangkil.

LOCAL TIME IN INDONESIA
Indonesia (at least Bintan, Batam & Pangkil) is 1 hour behind Singapore. This region is GMT+7. Singapore is GMT+8. As such, all ferry departure times from Bintan will be quoted in local time by the ferry companies. So for example:

  • If you leave TMFT (Singapore) for Lagoi at 08:00, you will arrive at around 08:00 (assuming a 1 hour ferry trip time)
  • If you leave Tanjung Pinang for TMFT at 18:30, you will arrive in Singapore at about 21:10 (assuming a 1 hour, 40 minute ferry trip)

FREQUENTLY ASKED QUESTIONS
From our extensive list of FAQs:

You don’t need to worry about

… being met in Bintan

… but you might want a few snacks for the journey …

… and Tanjung Pinang is very safe

You can arrive from Batam …

… and we don’t have check-in and check-out times as such.

You will need to plan your departure from Pangkil to meet a ferry …

… and if you’re catching a plane, Changi airport is surprisingly close …

… and best of all there is no cost for our bus on Bintan

 

 
 

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