DEPOSIT & PAYMENT
1. INTERNATIONAL BANK TRANSFER
Bank Name: PT Bank Maybank Indonesia TBK
Beneficiary (Account Name): Riau Island Development PT
Account Number: 2197603100
Bank Address: Jalan Bakar Batu No. 21, Tanjungpinang, Indonesia
Bank SWIFT Code: IBBKIDJAXXX
2. CREDIT CARD PAYMENT
For your convenience, we accept credit card payments (Visa and Mastercard) both online (for deposit only) and on the island for incurred costs like drinks and massage in IDR currency. This option is not available for full balance payment.
- The balance of the accommodation costs need to be settled at least five working days before the day of departure.
- Ancillary charges (eg. drinks bills) may be settled on the island by credit card (visa and/or Master card).
We will need you to secure the booking with a deposit after we confirm that your desired dates are available for you. If we do not receive a deposit, you run the risk of having another group reserve your preferred dates. The deposit is SGD$3,000 for Pangkil Island.
DEPOSIT REFUND POLICY
We reserve the right to not refund the deposit under any circumstances. We generally do refund deposits under the conditions explained here.
When it comes to providing real-time information on money transfers, communication is important. Please scan your ITT Form/Deposit Slips or screenshot your transaction acknowledgement page and email us the image file on the same day of your transaction along with the full name on the reservation, so we can immediately reserve your preferred dates.
Our reservation team will contact you by email when the funds have been received (and cleared).